Help Center
Moco Gold
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How do the Video Offers Work?
Video Offers provide users a chance to watch a few minutes of video in exchange for a small amount of Gold. Cu...
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I am unable to purchase Gold, or purchased Gold and did not receive it...
Payment processing time varies by payment method. If ,after an hour, you still have not received Moco Gold fo...
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What is the Backstage album in my photos?
Backstage is a feature that allows users to put their photos in a private album that others must pay Moco Gold...
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Why can't I buy Backstage access?
If you are being informed you do not have the right amount of Gold to buy Backstage access, despite having Gol...
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Can someone buy Gold for me?
No. We do not allow users to make a purchase of Moco Gold that will be added to another user's account. You s...
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Can I exchange in-game cash for Moco Gold?
We do not allow users to trade any in-game cash or currency for Moco Gold.
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Why may I not be able to buy Gold?
There may be several reasons as to why a user may not be able to purchase Moco Gold. 1. Purchase Options are ...
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I got an inbox saying if I send the message to others I get Gold. Is t...
All official inbox messages from MocoSpace are indicated by the MocoSpace M logo visible within the message. ...